Pelican Casino Registration & Login - Quick Start Guide

Creating an account at Pelican Casino literally takes 2-3 minutes. No complicated process, no unnecessary questions. You enter the basics, confirm your email, and you're ready to go. Verification comes later - only when you want to withdraw.

Login is straightforward. Email + password, done. For additional security you can activate 2FA, but that's optional. Session stays active if you click "Remember me" - convenient when you play regularly from the same device.

Registration Step by Step

Process is deliberately simple. The faster you can play, the better.

Step 1: Enter Personal Data

Click the "Register" button top right. Form appears with following required fields:

• Email address - must be valid, confirmation link goes there
• Password - minimum 8 characters, best is mix of letters, numbers, special characters
• Date of birth - you must be 18+, otherwise can't proceed
• Country - automatically set based on your IP
• Currency - EUR is standard for most regions

Optional fields like phone number can be skipped. Name and address become important later during verification.

Step 2: Confirm Email

After submitting, confirmation email arrives within 1-2 minutes. Check spam folder if nothing comes. Click link in email and your account is activated. Sometimes login page opens automatically, sometimes you need to manually return to website.

Step 3: Complete Profile (optional)

You can deposit and play immediately. But it makes sense to fill profile completely - name, address, phone. Saves time later during verification. Don't forget to enter birth date if you want birthday bonus.

Login Process & Tips

Standard login is simple: enter email and password, click "Sign In". If you forgot password there's a "Forgot Password?" link - new password gets sent via email.

Remember Me - Yes or No?

"Remember me" checkbox saves your session in browser. Convenient when you play from your personal device. NEVER activate on public computers or shared devices - security risk.

Two-Factor Authentication (2FA)

Found in account settings under Security. Activate 2FA and you get additional code on your phone via SMS or through Authenticator app at each login. Makes account significantly safer, especially when playing with larger amounts.

Setup takes 2 minutes: scan QR code with Google Authenticator or Authy, test once if it works, done. At each login you then enter additional 6-digit code from app besides password.

Fixing Login Problems

Most common problems and solutions:

• Wrong password - use "Forgot Password", set new one
• Email not confirmed - check inbox + spam, request confirmation link again
• Account locked - after 5 wrong login attempts account gets temporarily locked, automatically unlocks after 30 min or contact support
• Browser cache issues - clear cookies, restart browser, try again

Verification (KYC) - What You Need to Know

Know Your Customer process is legally required. Every serious online casino must do this. At Pelican you can deposit and play without verification, but before first withdrawal you MUST be verified.

Which Documents Are Needed?

Standard set:

• ID document - National ID card (both sides) or passport (photo page). Must be valid, expired documents get rejected.
• Address proof - Utility bill, bank statement, registration certificate, phone/internet bill. Important: Not older than 3 months, your name and address must be clearly readable.
• Payment proof (for card payments) - Photo of credit card. You may cover middle 8 digits, only first 4 and last 4 must be visible. ALWAYS cover CVV on back.

Upload Process

Go to Account Settings → Verification. There you see which documents are still missing. Click upload, choose file, submit. Accepted formats: JPG, PNG, PDF. Maximum file size usually 5MB.

Make clear photos or scans. All corners must be visible, no cut edges. Text must be sharp and readable. Blurry or partially covered documents get rejected and you must upload again.

Processing Time

Normally 24-48 hours on business days. Sometimes faster, sometimes longer when busy. You get email once review is complete. With rejection, email states why - usually unreadable documents or wrong document types.

Why Verification Is Important

Protects both sides. Casino must ensure you're of age and not using stolen identity. You're protected because nobody else can withdraw under your name. After successful verification future withdrawals go significantly faster.

Account Settings & Personalization

In account area you can adjust various things.

Personal Information

Name, address, date of birth, phone number. Some fields can't be changed after verification - logical, otherwise anyone could switch identity. For real changes (moving etc.) must contact support and submit new documents.

Communication Settings

Here you decide which emails you want to receive:

• Promotions & bonus offers - weekly newsletters with current deals
• Product updates - new games, features, payment methods
• Account notifications - login from new device, withdrawals, deposits

SMS notifications can also be activated if you have phone number registered. Useful for 2FA codes or important account updates.

Setting Limits - Responsible Gaming

Important feature often overlooked. You can set different limits:

• Deposit limit - Maximum €X per day/week/month. Exceeding not possible, protects against impulsive deposits.
• Loss limit - Maximum net losses per period. When reached you can't play anymore until period ends.
• Session limit - After X minutes/hours your session automatically ends. Prevents losing sense of time.
• Bet limit - Maximum bet amount per spin/hand. Useful when you tend to make high bets in frustration.

Limits activate immediately. Increases have 24-72 hours cooling period. Decreases work instantly.

Self-Exclusion Options

If limits aren't enough there are stronger measures.

Cool-Off Period

Temporary break from 24 hours to 6 weeks. You choose duration, during that time you can't login, play, or deposit. After expiry account automatically reactivates. Practical when you notice you're investing too much time/money.

Self-Exclusion (6-12 months)

Longer timeout. Choose 6 or 12 months self-exclusion and your account gets locked. CANNOT be lifted early, even if you regret it. Only after expiry of chosen time can you request reactivation.

Permanent Exclusion

Final. Account permanently closed, can never be reactivated. Use this only when you're really sure. With serious gambling problems this is often best option combined with professional help.

Help Organizations

For problems contact:

• Gamblers Anonymous - support groups worldwide
• National Gambling Helpline - free confidential advice
• Addiction Treatment Centers - professional counseling

Login from Multiple Devices

You can login from unlimited devices - desktop, laptop, phone, tablet. Sessions run parallel without problems. But only one active game window simultaneously - if you play on two devices parallel one session automatically ends.

Device Security

In settings you see all devices you're logged in from. You can end individual sessions if device was lost or you see suspicious activity. At login from new device often comes confirmation email - protection against unauthorized access.

Mobile vs Desktop Experience

Both identical in functions. Mobile is optimized for touch, desktop offers more screen space for multi-table play or several slots parallel. Account management, deposits, withdrawals, support - everything works on both platforms identically.

Account Security - Best Practices

Your account can contain money, so treat it accordingly.

Creating Strong Password

Minimum 12 characters. Mix of upper and lowercase letters, numbers, special characters. No dictionary words, no personal info like birthday or name. Each casino own password - if one gets compromised others stay safe.

Password managers like 1Password or Bitwarden help generate and store secure passwords. You then only need to remember one master password instead of 20 different ones.

Recognizing Phishing

Real Pelican emails come from @pelicancasino-bet.com domains. Suspicious signs:

• Strange sender addresses ([email protected] etc.)
• Urgent demands "Account will be closed in 24h"
• Links to similar-looking domains (pelicancasino-secure.com)
• Spelling errors and bad grammar

When in doubt DON'T click links. Go directly to website by entering URL or saved bookmarks. Ask support if email was real.

Avoiding Public Networks

Using casino account from public WiFi is risky. Unencrypted networks can be intercepted. If absolutely necessary: use VPN for encrypted connection. At home or with mobile data is safer.

Account Closure or Reactivation

Temporary Closure

Need a break? Use Cool-Off Period instead of closing account. After break everything is like before - balance, VIP status, everything stays preserved.

Permanent Closure

Must contact support. They ask for reason - out of interest in improvement, not to change your mind. Any balance gets paid out, then account closed. Reactivation later possible except with self-exclusion.

Account Reactivation

Voluntarily closed accounts can be reactivated. Email to support, they check if everything's OK, account gets reopened. VIP level and history usually stay preserved if not too much time passed.

Common Registration Errors

Some problems keep appearing:

• Email already registered - You might already have account and don't remember. Try "Forgot Password".
• Country not available - Pelican doesn't accept all countries. VPN won't help - you must provide real documents at verification.
• Age verification failed - Birth date shows you're under 18. Must be 18+, no exceptions.
• Form won't submit - Usually browser problem. Cookies and JavaScript must be enabled. Try different browser.