Responsible Gaming
Gambling should be entertainment, not a problem. Pelican Casino takes player protection seriously and offers tools to control your gaming behavior.
Recognize Warning Signs
Problematic gambling can develop gradually. Warning signs are:
- You play longer or with higher stakes than planned
- You try to win back losses through higher bets
- Gambling affects relationships, work, or finances
- You borrow money to gamble or don't pay bills
- You constantly think about gambling
- You gamble to escape problems
- You hide your gambling behavior from family/friends
If several of these points apply, seek professional help.
Available Tools
Setting Limits
In your account settings you can set following limits:
- Deposit limit: Daily, weekly, or monthly maximum amounts
- Loss limit: Maximum losses per period
- Session limit: Maximum playtime per session
- Bet limit: Maximum stake amount per game
Limits activate immediately. Increases have 24-72 hours cooling period.
Timeouts
- Cool-Off: 24 hours to 6 weeks break
- Self-Exclusion: 6-12 months or permanently
During timeouts you can't play, deposit, or receive promotions.
Reality Checks
Automatic reminders show you how long you've been playing.
Help Organizations
Professional support for gambling problems:
- Gamblers Anonymous: Support groups worldwide
- National Gambling Helpline: Free confidential advice
- Addiction Treatment Centers: Professional counseling
- BeGambleAware: Online support and self-tests
All services are confidential and free.
Minor Protection
Gambling is only allowed from age 18. We verify age at first withdrawal. Minors must not play - accounts will be suspended and funds confiscated.
Parents should monitor computers and mobile devices. Software like NetNanny or K9 can block gambling sites.
Tips for Safe Gaming
- Set budget before playing and stick to it
- Never play with money you need (rent, bills)
- See gambling as entertainment, not income source
- Take regular breaks
- Never play under influence of alcohol or drugs
- Don't try to win back losses
- Keep balance between gambling and other activities
